Terms and Conditions

Last Updated: November 2025

Welcome to Tesso Extra!
These Terms and Conditions (“Terms”) govern your use of our website — www.tessoextra.com — and your purchase of products from us.
By accessing or using our website, you agree to comply with and be bound by these Terms.
Please read them carefully before making any purchase.

 

  1. About Us

Tesso Extra is a global eCommerce platform that specializes in the sale and delivery of home and lifestyle items to customers worldwide.

Company Address: 27, College Road, Ogba, Lagos, Nigeria
Email: [email protected]
Phone: +234 816 073 2158
Website: www.tessoextra.com

 

  1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or have the permission of a parent or legal guardian.
  • You have the legal capacity to enter into a binding contract.
  • You will use the website in compliance with all applicable laws and regulations.

 

  1. Use of Website

You agree not to:

  • Use the website for any fraudulent, unlawful, or unauthorized purpose.
  • Interfere with or disrupt the operation of the website.
  • Copy, reproduce, or distribute website content without our prior written consent.

We reserve the right to suspend or terminate your access if you violate these Terms.

 

  1. Product Information

We make every effort to ensure product descriptions, images, and prices are accurate.
However, errors may occur, and Tesso Extra reserves the right to correct any inaccuracies at any time without prior notice.

  • Prices are displayed in your selected currency where applicable.
  • Product availability may vary, and all orders are subject to stock availability.

 

  1. Orders and Payments

By placing an order on our website, you agree that:

  • You are offering to purchase a product subject to these Terms.
  • All orders are subject to acceptance and confirmation of payment.
  • Payment must be made through our approved payment methods (credit/debit card, or other supported gateways).

Once your payment is confirmed, you will receive an Order Confirmation via email.

 

  1. Shipping and Delivery

Tesso Extra ships globally. Shipping times and costs depend on your location and the shipping method chosen at checkout.

  • Processing Time: Orders are processed within 1–3 business days.
  • Delivery Time: Varies by destination (typically 5–15 business days for international orders).
  • Tracking: You will receive a tracking number once your order is shipped.

Customs duties or import taxes (if applicable) are the buyer’s responsibility.

For more details, please refer to our Shipping Policy.

 

  1. Returns and Refunds

We want you to be happy with your purchase!

You may request a return or exchange within 7 days of receiving your order, provided that:

  • The item is unused, in its original packaging, and in resellable condition.
  • You provide proof of purchase.

Refunds will be processed using the same payment method within 7–10 business days after inspection.

Some products (e.g., hygiene-related items, customized goods) may not be eligible for return.

Please read our Return Policy for full details.

 

  1. Pricing and Promotions

Prices and promotions are subject to change without prior notice.
Discounts, coupon codes, and promotional offers cannot be combined unless otherwise stated.

 

  1. Intellectual Property

All content on this website — including images, text, graphics, logos, and software — is the property of Tesso Extra and is protected under international copyright laws.

You may not copy, reproduce, or use any part of the website without our written permission.

 

  1. Limitation of Liability

Tesso Extra will not be liable for any:

  • Indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Delays or losses caused by third-party shipping services or customs agencies.

Our total liability to you will not exceed the total amount paid for your order.

 

  1. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information only as described in our Privacy Policy.
By using our website, you consent to the collection and use of data in accordance with that policy.

 

  1. Termination

We reserve the right to terminate or suspend access to your account or order at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent activity.

 

  1. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
For international customers, any disputes will be handled in accordance with applicable international trade laws.

 

  1. Updates to These Terms

Tesso Extra reserves the right to update or modify these Terms and Conditions at any time.
Any changes will take effect immediately upon posting on this page.
We encourage you to review this document regularly to stay informed.

 

  1. Contact Us

If you have questions about these Terms or any aspect of our services, please contact us:

📍 Address: 27, College Road, Ogba, Lagos, Nigeria
📞 Phone: +234 816 073 2158
📧 Email: [email protected]
🌐 Website: www.tessoextra.com